The Future of Work

Your Next Performance Program Starts with One Sentence

Today we’re launching the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. It turns a business goal into a running performance program and gets smarter with every cycle.

The Human-and-AI Operating Model: How to Make It Work

Are your managers coaching half-blind?

The blind spot: mistaking habit for judgment.

Seeing the Problem Was Never the Hard Part

A conversation with CX Foundation on AI coaching, the hybrid workforce, and what it really takes to close the gap between data and results.

We Just Raised $39M to Expand Performance Intelligence

Why we’re building the operating system for the hybrid human-AI workforce.

A chatbot killed 8,500 jobs. Here’s what happened next

What IKEA got right, and what most reskilling efforts get wrong.

The Most Expensive Promotion in Business

What a month of customer visits revealed about the hidden cost of promoting your best people.

Right-Skilling: The Workforce Strategy for the AI Era

Most organizations are unprepared for how fast roles are evolving. Right-skilling means developing the right skills, for the right people, at the right time. Here’s how.